FAQs

FAQS

Thanks for visiting our page!  Here our some FAQ's that might help you navigate our site better:

  1.  How are items shipped?   We use USPS, and most items under one pound will be shipped First Class with tracking.  If your item is over that it will be shipped USPS Priority. 
  2. When will my item(s) get to me?  Please wait at least 3-5 business days to get your package after it has left our warehouse.
  3. Do you offer refunds? No, unfortunately due to COVID-19, we do not accept returns or refunds
  4. Can I call to order?  No, we do not offer call to order.
  5. Do you hold Items? No, unfortunately not. We have a high turnover of product so we cannot hold items. If you are unsure about purchasing because of the fit, or have questions, please send us an email. 
  6. How do I track my order? Once your order has been shipped you will be email and/or text with your tracking information. Please allow 24-48 business hours for your shipment details to update with USPS. 
  7. I received a damaged item. What should I do? In the event that you receive a damaged item, please send us an email as soon as possible and provide a photo of the damaged item. If applicable, we will kindly provide a return shipping label so that you can send your item back. Please note, we are not responsible for damages that occur after wearing or washing the item.

If you still need additional assistance, please email us at info.styleishco@gmail.com